Improperly labeled size
There was no leash and the medium collar I ordered was a size large so now I have two large collars with nothing in between for my growing puppy.
The collars and harness are top quality and very durable. Having used this brand many years ago I sought after it for my puppy. I’d return the wrong size but it would cost me more to ship it back. What dropped the rating to two stars is because there has been no response to my email related to the size issue.
VOYAGER Dog Harnesses
Hi Tina,
We apologize for the experience you had with our service. There seem to be so many inexcusable mistakes we have made with your order. Please email us at help@voyagerharness.com or call our toll free number at 888-777-7858 and we will get this resolved for you.
Best regards,
Voyager Harness